Sinichenko Olesya Andreevna SinichenkoOlesyaAndreevnaCountry: RussiaCity: ТаганрогCompany: Taganrog Institute of Management and Economics45 Petrovskaya St., Taganrog 347900, Russia E-mail: o.sinichenko@tmei.ru Author's articles Misseling as a modern tool of unfair sales of banking products and services in commercial banks