information and communication culture

The institution of electronic appeals and its role in improving information and communication culture

Introduction. Currently, most of the public services are provided in a digital format, which triggers the activization of the “feedback” channel between authorities and organizations performing public functions and consumers of services. Functionally, this task can be solved with the help of the institution of electronic appeals. Theoretical analysis. It is noted that qualitative changes in the social setting in connection with the digitalization of the economy have led to a change in the relationship between the state and the individual. The management paradigm is built in accordance with the interests of the subject, i.e. the consumer of public services for the population, most of which are provided to the subject in the electronic form with their subsequent evaluation through the institution of electronic appeals. Empirical analysis. The authors analyze the legislation regulating the procedure for consideration of citizens’ appeals, including written ones, submitted electronically. The authors formulate the definition of the concept of “electronic appeals” and carry out the classification of electronic appeals. The researchers also characterize the legal regimes of filing and consideration of electronic appeals through the official websites of public bodies and organizations performing public functions, as well as through federal official (state) websites specially designed for citizens to submit appeals in the form of an electronic document. Results. In conclusion, the authors highlight the important role of the institution of electronic appeals in digital transformation and the increasing level of information and communication culture.

 Izv. Sarat. Univ. Economics. Management. Law, 2021, vol. 21, iss. 4
The role of legal (juridical) dictation in identifying the level of legal literacy and legal education

Introduction. Confirmation of the importance of legal education, the need to overcome legal nihilism and increase the level of legal culture was reflected at the official level in regulatory legal acts, primarily in the Fundamentals of State Policy of the Russian Federation in the development of legal literacy and legal awareness of citizens. Currently, cooperation with non-governmental organizations in this direction is actively developing, which opens up new facets. So, for example, the Association of Lawyers of Russia has initiated the All-Russian Legal Dictation since 2017, the scale of which increases significantly every year. Theoretical analysis. The following problems that hinder the high efficiency of educational activities in legal domain are identified: 1) lack of consistency and proper methodological support; 2) risks of social, organizational, financial, economic and regulatory nature; 3) the absence of maps of obstacles to legal education, indicating all possible risks and ways to minimize and overcome them. Results. The main obstacles to legal education, the associated risks, that can be minimized to increase the efficiency of legal education and the level of legal literacy of the population, are highlighted. Recommendations are given to improve such an action as the All-Russian Legal Dictation, as well as to conduct such actions separately by professional communities. One should not neglect the optional objectives, which can also be achieved when carrying out activities of a law-enlightening nature. For example, tasks of the formation and development of the information and communication culture of citizens, which are now at the initial stage of formation, are no less important.

 Izv. Sarat. Univ. Economics. Management. Law, 2021, vol. 21, iss. 3
The Role of the Russian State in Shaping the Information Society Development Strategy

Introduction. Internet technologies at the turn of the XX–XXI centuries radically affected all spheres of public life, led to a revolutionary leap in the development of Russian civilization. Post-industrial society has moved to a qualitatively new state – the information society, which is characterized by an increase in the share of intellectual labor, an increase in the volume of scientific knowledge and information used in production; the transition of economic and social functions of capital to information, which becomes a multifunctional value, becoming a product of production, a strategic resource, an object of communication, etc. Theoretical analysis. Simultaneously with the development of the information society, its spiritual core is being formed – a specific information and communication culture that incorporates the experience, norms and practices, ideologies, and values of network users. The state, as a participant in the Internet space, as a central subject of information exchange, cannot fail to engage in ongoing processes and the formulation of strategic guidelines for the development of the information society. Emperical analysis. The legal basis for the formation and development of the information society was prepared in the Strategy for its development adopted in 2008, as well as in the strategy for the development of the information society in Russia from 2017 to 2030. However, the 2017–2030 Strategy has a significant potential for long-term development, involving the transition from the information society to the knowledge society, in which the primary importance will not be technical equipment (a high level of IT technologies should already be achieved by this time), but the creation of technologies for the transfer, exchange, and use of reliable information between network users – citizens, organizations and government agencies. Results. As a result of the research, the author comes to the conclusion that it is necessary to manage the information society on the basis of strategic planning documents.

 Izv. Saratov Univ. (N. S.), Ser. Economics. Management. Law, 2020, vol. 20, iss. 3
Information and Communication Culture as a Condition for the Realization of Some Rights of Citizens (the Case Study of Procedural Legislation)

Introduction. The article is devoted to the analysis of the significance of the level of development of information and communication culture of citizens for the exercise of their rights in the trial. The internetization and digitalization that have taken over the world make us take a fresh look at the need to comprehend the level of formation of the information and communication culture in the law-making process. Theoretical analysis. The dependence of the realization of certain rights of citizens on the level of formation of the information and communication culture of citizens and society as a whole is analyzed. The ambiguity of the assumption of a high level of legal and information and communication culture in the law-making process is considered, which may further become an obstacle to the realization of citizens’ rights. Results. The author notes that the reduction of orality in the ongoing processes of informatization and internetization should not a priori lead to the recognition of a high level of formation of the information and communication culture of citizens, it is necessary to work systematically on this process. It seems illogical to assume the dependence of the successful implementation of certain norms on the existence of a certain level of legal, information and communication culture of a citizen.

 Izv. Saratov Univ. (N. S.), Ser. Economics. Management. Law, 2020, vol. 20, iss. 3