public services

Conceptual Approaches to the Study and Deployment of Public-private Partnerships in Russia: Methodological Paradigms and Reality

The article provides a critical assessment of methodological approaches to Public-Private Partnerships (PPPs) that researchers and practitioners in Russia employ. The study explains the reasons behind a broad interpretation of the term ‘a partnership’ in the literature and by policy makers, as well as the consequences that disregard the principal defining characteristics of a PPP. The article shows that a distorted understanding of the partnership meaning has led to inflated numbers of PPPs at the municipal level.

 Izv. Sarat. Univ. Economics. Management. Law, 2012, vol. 12, iss. 4
WHAT FACILITATES AND WHAT SLOWS DOWN THE DEVELOPMENT OF PUBLIC-PRIVATE PARTNERSHIPS IN RUSSIA

The article provides a critical appraisal of the Russian language literature on public-private partnership (PPP) management. Having identifies gaps and weaknesses in the literature, the article highlights the internal drivers of PPP development in Russia and gives an assessment of their significance for partnership proliferation in the country, investigates the principal components of the emergent paradigm in the public policy aimed at advancement of partnerships, delineates the paradigm’s nature and shows its implications.

 Izv. Sarat. Univ. Economics. Management. Law, 2013, vol. 13, iss. 1
Opportunistic Behavior in a Public-Private Partnership: the Case of Diverging Partners’ Interests in Tariff Setting in Kazakhstan

Introduction. The article aims to investigate the forms of partners’ opportunistic behavior in a public-private partnership (PPP). The article highlights key features of a PPP that involves construction and operation of a railroad in Eastern Kazakhstan. Research methodology. This qualitative study employs in-depth interviews as a principal data collection method. Theoretical framework. The article’s theoretical underpinnings stem from highlighting the meaning of opportunism in general and from defining opportunistic behavior in a PPP in particular. Results. The article reveals the typical reasons behind opportunistic behavior such as intent to pay for unplanned project expenses and a need to turn project’s losses into profits. The article concludes that the government, by rejecting applications for tariff raises, aims at receiving the greater PPP value for money and, hence, serves the PPP interest as well as the interests of taxpayers and consumers. Conclusion. The opportunistic private sector partner behavior that pursues its own interest, rather than that of a partnership, diminishes the PPP value for money. Instead of raising a tariff, a private operator should look for ways of cutting costs and increasing the project’s efficiency. 

 Izv. Sarat. Univ. Economics. Management. Law, 2013, vol. 13, iss. 2
Influence of Consumers on Improving the Quality of Electronic State Services

Introduction. The article examines the process of migration of public services to the Internet space, taking into account the development of new information and communication technologies.

Theoretical analysis. The process of interaction between users of a single portal of public services with government agencies providing these services has been studied. The analysis of the influence of consumers on the transfer of public services to the electronic form with the purpose of improving their quality is analyzed, the main directions of such influence are identified, the influence of digitalization of the process of rendering public services on behavioral patterns of consumers is investigated. It is emphasized that in modern innovative conditions of the development of civil society, only a personal approach and emotional investment in the consumer can become a competitive advantage and a rational response to price dumping in the public service of the future.

Empirical analysis. The dynamics of registration of citizens in a single system of identification and authentication is considered. The trends of consumer influence on the process of rendering public services are indicated. The main provisions are confirmed that migration of the processes of rendering state and municipal services to the digital space also influences the behavior patterns of consumers.

Results. The conclusion is made that in modern conditions of public administration a person becomes the main reference point and the entire process of rendering public services is aimed at satisfying his/her needs.

 IZVESTIYA OF SARATOV UNIVERSITY. NEW SERIES. SERIES: ECONOMICS. MANAGEMENT. LAW. 2018. vol. 18, iss. 4